I secured my lowest price for Spectrum internet in years. All it took was a call to Spectrum’s retention department, which is ...

Explore how industry leaders like Caratlane and ixigo prioritize customer retention over acquisition, revealing innovative ...

Cogeco’s Canadian wireless launch arrives amid downgraded outlook, falling U.S. revenue, and analyst concerns.

1 The average global banking customer retention rate in 2025 is 82.4%. 2 Digital-only banks now hold a customer churn rate of ...

Introduction The digital landscape is rapidly evolving, and with it, the online gambling industry. Recent data reveals a staggering surge in mobile gaming, with projections indicating continuous ...

T-Mobile customer accuses company of slowing down her phone signal because of the type of plan she has Viewers say she’s in the wrong.

My family and I have been T-Mobile customers for the last 10 years. But after the latest price increase, I'm calling it quits.

Brands that treat exchanges not as an afterthought but as a core commerce capability will be the ones who keep both revenue and relationships intact.

T-Mobile US, Inc. (NASDAQ: TMUS) reported first quarter 2025 results today, delivering its highest ever postpaid net and gross customer additions, alongside industry-leading postpaid phone ...

Less than a decade after cable giants like Comcast and Charter jumped into the mobile business, the segment has become a significant financial driver.