Seeking to enhance your customer support experience? Mobile apps for help desks empower support teams with the capability to handle tickets and address problems on the go. Explore our top mobile ...

The new Teams app starts rolling out in April with easy account switching. The new Teams app starts rolling out in April with easy account switching. is a senior editor and author of Notepad, who has ...

Microsoft is making its collaboration platform more developer-friendly as a place to host apps and a place to build them. Microsoft is, at heart, a platform company. Once a product gets big enough ...

If you’ve ever accidentally dialed your boss instead of your bestie on Microsoft Teams because you were flicking between a ton of tabs, you’ll be happy to learn that such issues will soon be a thing ...

Microsoft will retire Skype, the 21-year-old calling and messaging service, in May. Skype grew quickly in the 2000s and ended up in Microsoft's hands in 2011. But Skype lost steam in the 2010s as ...

Microsoft will soon provide a single Teams Windows and macOS app for all account types, allowing users to switch between work, school, or personal profiles with just a couple of mouse clicks. The ...