Staples on Tuesday launched a three-tiered set of computer tech support plans. The retailer said that its Total Support Plans are designed to support customers dealing with unexpected tech troubles, ...

The Microsoft Windows Notification tech support scam that displays a popup that pretends to be a Microsoft notification. This notification will state that your computer is infected and was locked. The ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Matt Bratlien, Managing partner at Net-Tech, a Professional Technology Organization (PTO) streamlining innovative, scalable IT programs. To continue reading this ...