Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. This article is more than 2 years old. Lawyers and their ...

At my university and in the higher ed media, I frequently hear talk of students being “customers” and, by implication, needing to be thought of and treated as such. While I don’t see a need to butt ...

Globally, the leading wealth management firms keeps on transforming its client onboarding capabilities to elevate the customer experience. Seamless client onboarding remains at core of customer ...

September 19, 2025 - Everyone knows the baseline rule: an attorney cannot, and should not, coach a witness on the record during a deposition or influence the witness to change testimony. A deposition ...

Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. In today’s column, I examine the tectonic shift from ...