Gizmodo got its hands on Apple’s secretive Genius training manual and just posted an extensive breakdown of what goes on behind the retail scenes. It’s a penetrating look inside Apple: psychological ...

As the iPhone's release date approaches, we continue to get more and more information. Yesterday, MacRumors got their hands on the AT&T Sales Training Workbook, and I must say that I am more ...

Gizmodo has shared some interesting tidbits of what it claims is the most recent version of the Genius Training Student Workbook. Gizmodo has shared some interesting tidbits of what it claims is the ...

This user-friendly training guide includes groups of instructional exercises and practice tests on various aspects and features of the sixth edition of the Publication Manual of the American ...

This week someone at Gizmodo has gotten their hands on a workbook of training documents used by Apple to make sure their Genius Bar works for the customers that need it. While it might seem that any ...

We've gotten copies of the full iPhone Training manual provided to AT&T employees that gives us a few more details about Apple's iPhone. Thanks to cindynjgirl79 for providing the scans. This sales ...