In this troubleshooting situation, the equipment is a package unit heat pump, and the customer has called for service because although they have the thermostat set at 74° F, the temperature in the ...

In this troubleshooting situation, you are responding to a customer’s complaint about their heat pump, and you’re not the first technician called in to service this equipment. The customer’s ...

Find the disconnect switch to your air handler or furnace, and switch it off. This will be located near the unit. Shut off the circuit breaker at your home’s electrical panel if you can’t find the ...

GREENSBORO, N.C. — Whew, it's hot this week. Much of the country is in a typical July weather pattern, and our thermostats are sweating almost as much as we are. It's a perfect time to answer viewer ...

The heat pump which cools [Chris LeBlanc’s] home lacks the sort of control he was looking for. It’s just got a timer, which switches it off automatically. He wanted to the ability to schedule the ...

Chart shows that it took more electricity to heat a home with a heat pump when the thermostat was changed during the day (“on-off”) vs. constant temperature Credit: US Department of Energy—Courtesy ...

(NEXSTAR) – With frigid temperatures, ice and snow in the forecast for much of the U.S. this week, heaters practically everywhere are going to be working overtime. If you’re not feeling the warmth, ...