Discover a complete guide to CRM analytics, including the types of data collected, key metrics to track, and what features to look for in a tool that can help grow your business. Customer relationship ...

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Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Call center analytics is the process of collecting and ...

How do compliance teams in major corporates keep pace with the exponential growth of company data and the wealth of regulation they face? And in the face of this, how do they maintain an effective ...

Data analytics has been a revolutionary force in manufacturing, allowing those operations that avail themselves of these methods to gain greater efficiency and reduce downtime. The power of data ...

Payment reform has been sweeping through healthcare under the Patient Protection and Affordable Care Act. Bundled payment models have grown in popularity, with CMS announcing the participants of its ...