UPS' Happy Returns is using artificial intelligence to stymie a particular strain of returns fraud in the thick of the post-holiday sprint for reverse logistics providers. The company announced in ...

LOS ANGELES, Dec 18 (Reuters) - Nearly one in every 10 retail items that are returned ‌for a refund in the U.S. is fraudulent, according to a UPS-owned reverse ‌logistics company that says it plans to ...

United Parcel Service (NYSE:UPS) is set to release its earnings on Tuesday, July 29, 2025. Reviewing the past five years of data, UPS stock displays a significant pattern of negative one-day returns ...

United Parcel Service (NYSE:UPS) is strategically navigating a challenging economic landscape, focusing intensely on internal efficiencies and cost reduction to bolster profitability and deliver ...

Nearly half of shoppers say they've committed some form of return fraud, and now some companies are deploying artificial intelligence to crack down. A new survey conducted by the National Retail ...

The CEO of Happy Returns, a UPS-owned company that processes boxless returns, explains how they are testing an AI fraud detection tool this holiday season with a handful of clients including apparel ...

Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

“Free returns” aren’t always free anymore: lots of retailers now deduct mail-in return fees, so your best move is in-store returns Fraud detection is getting smarter: retailers are using AI + image ...