Nutshell reports that startups must choose CRMs based on growth stages, ensuring alignment with current needs and planning ...

This content has been created by the Finextra editorial team with inputs from subject matter experts at the funding sponsor. Customer relationship management (CRM) is an evolving field in the ...

The top-ranked consultants who not only survive but are thriving in the current demanding business world work with desire and dedicate themselves to understanding the client, the business segments, ...

After the announcement of the Slack acquisition, Salesforce was put into the penalty box. The central issue is that investors are trying to understand the return on capital of such a large and ...

Omnichannel marketing, sales, and service facilitate engagement with leads and customers through various SMS, phone, email, and social media channels. This strategy helps brands reach more potential ...

Customer Relationship Management—better known as CRM—is one of those concepts that keeps showing up in business conversations, marketing strategies, and sales meetings. And there’s a good reason for ...