Technical documentation refers to the written materials that provide information about the technical aspects of a product, process, or system. In the context of information technology (IT), technical ...

Software documentation — the resources that explain how software works and how to use it — has evolved dramatically over the past few decades. Once mostly in the form of PDFs and static plaintext, ...

Jeri Frank is the Co-Founder & CEO of STRATAFOLIO, a software solution for companies that own and manage real estate with NNN leases. How often are you taking the time to collect user base feedback?

A product that's difficult to figure out, inefficient to use, or poorly supported is not going to win much of a user base. See whether you agree with these criteria for user-friendliness. Lately, I ...