A new study published in the Journal of Clinical Informatics takes aim at the notion that lackluster user experience is an essential part of electronic health record usage. Instead, it emphasizes the ...

Practicing empathy brings together design thinking, user experience, customer experience and employee experience for a better journey. What do design thinking, user experience, customer experience and ...

Growing a business in any industry today is all about the user experience (UX). You have one chance to make a good first impression on your users, and when something isn't right, word travels fast. At ...

Plan your end-user training strategy before software roll-out Your email has been sent Managers and IT departments often rush to deploy the latest and greatest software without considering the need to ...

Editor's Note: This article has been updated on August 28, 2023 to include new data and information. In the digital age, the way a product or service feels to users can make or break its success. At ...

If you have ever wondered why some apps make you fall down a rabbit hole of fun, while you cannot bear to even get through the registration page on others, the answer often lies in user experience ...