TORONTO--(BUSINESS WIRE)--Messagepoint announced today enhancements to its generative AI capabilities to further support organizations in creating communications that are easy for customers to ...

A recent study from the Harvard Kennedy School at Harvard University — called The Formality Effect — is providing a new perspective on effective government communications. The main finding is that ...

Using Plain Language in communications has shown substantial results in saving customers time, resources, and most of all, headaches that result from confusion. This downloadable playbook gives ...

Plain Language is communication that people can easily understand. Community Perspectives on Communicating in Plain Language primer is designed to help researchers connect with individuals and ...

Consumers don't trust what they don't understand. It makes digital service and social media companies that depend on dense terms-of-use contracts some of the least trusted companies out there. But ...

Do healthcare professionals prefer marketing content from B2B brands that use clear, plain language? If so, what benefits does using this sort of language deliver? To find out, Aha Media conducted a ...

In this author’s opinion, one of the great disservices that we, as lawyers, are told in law school is the notion that using “legalese,” pseudo-Latin prose, and/or long-winded lawyer sounding words and ...