At the recent Dreamforce 2024 event, Salesforce CEO Marc Benioff focused on introducing Agentforce, a suite of autonomous AI agents designed to carry out data-driven actions across crucial business ...

The current CRM scene keeps advancing at a rapid pace, with innovative companies now leaning toward options combining ...

Increased fees for Salesforce’s Connector program are beginning to affect software vendors, potentially raising integration ...

Execs say DIY OpenAI connections risked pushing CRM data past the ‘trust boundary’ Salesforce users running Agentforce with ...

IDrive, a leader in cloud backup and data protection, today announced the launch of IDrive Salesforce Backup, a dedicated solution designed to secure and safeguard data and metadata for organizations ...

Salesforce Inc. co-founder and Chief Executive Marc Benioff is articulating a bold vision for the next era of enterprise software. In an exclusive interview with theCUBE on April 25, Benioff outlined ...

(RTTNews) - Walt Disney Co. said it will no longer use Slack, owned by Salesforce, Inc., for in-house company communication after a data breach leaked company data to the public, reports said citing a ...

Staying abreast of data mapping, problems, or system capabilities in our digitally driven world can be challenging. Therefore, you require a customer Relationship Management platform (CRM) which ...

Salesforce Inc. today unveiled major updates to its Slack platform that brings artificial intelligence agents closer to where people work by making the platform into a unified conversational interface ...

Retailers have been eager to jump on the generative AI bandwagon: according to a new survey conducted by Salesforce and the Retail AI Council, retail executives estimate that 36% of their employees ...

Every time I get a press release about AI agents, I get a slightly queasy feeling. It is not quite as bad as that dizzy feeling I get every time someone insists on pitching me about vibe coding, nor ...