What is the best way to tell if your company is customer-centric? Take internal conversations, ideas, decisions, and proposed solutions, and hold them up against your company’s values. Let’s say your ...

They were each a nice set of corporate values that were ignored by the organization’s leaders. The first set belonged to Enron, which got brought down by a complete lack of integrity. The second set ...

Humanity’s progress has hinged on innovation for centuries, and we’ve now entered the era of computing, the Cognitive Era. This era, marked by global connectivity, big computing power, large data sets ...

Industrial and product design form the nexus of engineering, aesthetic deliberation and user‐centred innovation. Underpinned by a rich heritage that spans the birth of mass production to today’s agile ...

'Innovation' and 'design thinking' could possibly be two of the most extensively-used phrases both online and offline during the past decade. To respond to the global need of "changing the status quo" ...

This webinar explores the relationship between restorative justice values and the architecture and design of spaces in which justice occurs, including restorative practices. This exploration includes ...

Vitra’s approach to HR transformation was about applying the same principles that define its furniture: simplicity, usability ...