Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...

Verizon Messages (Message+) is a popular messaging app offered by the telecom giant, but it will shut down next month. The app, which has over 250 million users, allows you to sync your text ...

Verizon outages today, Friday, Oct. 10, continue across the U.S. with customers reporting phones on "SOS" mode, Fios internet outages, texts failing to send, dropping calls and more. Verizon outages ...

Michelle is Lifehacker's Associate Tech Editor, and has been reviewing games, laptops, phones, and more for over 10 years. She is based in New York City and holds a master's degree from NYU. Verizon ...