24/7 live chat launches. Personalized support uses Google Gemini. Verizon is giving its customer service a major upgrade with the help of AI. The company recently announced a new support system that ...

While Downdetector did receive a spike in user error reports for T-Mobile and AT&T, at this time, Verizon seems to be the ...

In short, when you see SOS on your phone, it means you're not connected to a cellular network. "If you see SOS or 'SOS only' ...

Tens of thousands of cellphone users were impacted by a nationwide telecommunication outage on Monday morning. Although Verizon users were the most impacted, the issue also affected AT&T, T-Mobile and ...

Telecommunications giant Verizon is announcing a new suite of customer service experiences for consumers of its phone and internet offerings. Among other enhancements, Verizon customers now have ...

Is Verizon wireless network down today? Customers are reporting service outages via SOS mode on iPhone. What you need to know ...

The outages appear to be happening nationwide, with the most reported locations including Seattle, San Francisco, Los Angeles ...