FAIRFIELD, Calif.--(BUSINESS WIRE)--Two driving forces in the development of telehealth technologies, West-Com Nurse Call Systems and Vitalchat have partnered to provide hospital systems and other ...

Salesforce announces Meetings, Einstein Video Call Coaching and more tools aimed at improving virtual sales Your email has been sent As sales organizations shift to handling most, if not all, sales ...

How to Set Up a Virtual Call Center the Right (& Easy) Way Your email has been sent Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter.

The coronavirus (COVID-19) crisis has forever changed how call centers think about maintaining business continuity -- from managing agent resources and having the right technology in place, to shoring ...

Every organization needs a secure and reliable business phone system to communicate effectively with customers, employees, prospects and vendors. But for small businesses, full-featured business phone ...

Have you ever reached out in a virtual world—whether in a game, a training simulation, or even a video call—and felt the absence of touch? It’s a strange limitation, isn’t it? No matter how visually ...