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Every year, the cost of bandwidth goes down and the cost of support goes up. By centralizing all UC services into a few data centers, an organization can optimize the TCO of UC services. As voice ...

The day is near when VoIP will be as ubiquitous as the Internet itself. Sure, issues aplenty must be solved first – e911, quality of service, the political rift between telecom and datacom staff. But ...

While voice is a critical application, so are point of sale applications. While 911 needs to be available all the time, when true disaster strikes, cellular networks have a better track record. Today, ...

Goggle’s Voice App undermines the one of the iPhone’s core functions — making phone calls, Apple said on Friday in a response to an inquiry by the FCC. The U.S. Federal Communications Commission is ...

Last week, I wrote about the possible implications of the new lineup of FCC commissioners. They certainly haven’t wasted any time: On Aug. 3, the FCC launched a full-scale investigation into the ...

Though Apple has revised its App Store review policies to allow services like Google Voice, the search giant has not announced any plans to resubmit its own application, which sat in limbo and spurred ...

For years, IT and business have heard the sexy promise of “IP convergence,” which would allow all sorts of voice- and video-enabled applications to appear in business. However, for most organizations, ...