SACRAMENTO, Calif., May 14 /PRNewswire/ -- Verizon Business and the California Department of Transportation (Caltrans) were recognized today with a Best Solution award for modernizing and improving an ...

This week, we’ll continue our discussion on how advances in voice-over-IP-related protocols can improve call center operations. First, we’ll look at progress in interactive voice response (IVR) ...

If its performance during a demonstration last week at Microsoft’s annual Financial Analyst Meeting (FAM) is any indication, a voice-recognition feature in Windows Vista is not quite ready for prime ...

IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, as long as it is done responsibly. Companies should conduct IVR testing routinely to ensure ...

According to a Voices survey, 81% of Americans use voice assistants in their day-to-day life. Along with allowing users to search for information, these solutions also offer companies options to make ...

5 Types of IVR Testing Tools and When to Use Each Your email has been sent Discover the difference between types of IVR testing tools, ensuring optimal performance and security for your business phone ...

Siri can tell you when to take your medication and Google can play your favorite tunes. All you need to do is give the voice command. If voice assistants are transforming the way we live, it surely ...

Once a fringe feature found only in luxury vehicles, voice recognition has moved into the mainstream as more automakers promise a seamless connection between your car, home and all the devices in ...

Hence Digital Telematics Private Limited is at the forefront of the future of IVR systems & their potential impact on retail, banking, telecommunications. YAMUNANAGAR ...

Enhance engagement with professional IVR, on-hold messages, Arabic voice-overs, and dubbing services in Dubai & Saudi Arabia. DUBAI, DUBAI, UNITED ARAB EMIRATES ...