IT management and help desk software can help maintain the technical side of your business, but costly packages designed for big companies don’t scale well to smaller businesses. I’ve already ...

MacsDesign Studio has released Web Help Desk 5.4, a Web application for technical support that’s designed for education and small to medium sized business customers. It’s built with WebObjects 5.1, ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. A lightweight combination of helpdesk and asset management ...

MacsDesign Studio today released a new version of Web Help Desk. It’s a Web-based tech support application designed for education and small to medium-sized businesses. The software was created using ...

Support ticket numbers are on the rise in businesses across the country, as organizations deal with more complex applications and a growing number of devices. Whether your business provides technical ...

SolarWinds has released a hotfix for a critical Web Help Desk vulnerability that allows attackers to log into unpatched systems using hardcoded credentials. CISA warned on Thursday that attackers are ...