At its annual user conference in Chicago, Siebel Systems Inc. today debuted a fully Web-architectural version of its flagship customer relationship management (CRM) software. Users and analysts said ...

E-business applications vendor Siebel Systems Inc. today began shipping Siebel 7, the latest version of its customer relationship management (CRM) software. The biggest change to the software is that ...

Goldman Sachs says AI will boost productivity, cause a short spike in unemployment, and disrupt some jobs, but the impact will be brief. Acrobat Studio combines Adobe Acrobat, Adobe Express, and ...

Global CRM pioneer Marketpoint will preview the relaunch of its signature solution, Marketpoint CRM 3.0, during the 2019 CRM Evolution Conference and Expo. This year’s show will be held at the ...

Monday, April 19, 2004 SalesBoom.com a leading provider of on-demand web-based Customer Relationship Management (CRM), and Sales Force Automation (SFA) solutions, launched the “E-mail Integrated” ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Web conferencing vendors are branching out with better ...

The popularity of Web-based CRM is no surprise. It's easy to use, provides anywhere/anytime access, and enables streamlined operations (especially for those with multiple locations, and remote and/or ...

Today, most local and long-distance carriers offer some sort of web-based CRM. "It is universally accepted that customer care and CRM will be important to how carriers will compete," Mewada says.

Customer relationship management (CRM) not just an application, it’s a way to network with your customers in an exchange that delivers greater value to them and greater profits to your business.

Salesforce.com's planned expansion into a new market may be its biggest challenge yet. The company, which offers a service that allows salespeople to track leads and account information online, plans ...

Microsoft has launched its Web-based, small-business-focused customer relationship management product in the UK, but says that customers will not be able to easily integrate the product with their ...