ACT! CRM stands out with its long-standing reputation and adaptability to various business needs and industries. It provides ...

CRM products are likely candidates for hosted applications. Companies signing up for such services benefit from reduced deployment time and costs. As an added bonus, some vendors such as Oracle Corp., ...

Now that customers can access the solution over a converged network, call-center agents have greater freedom because they can move IP phones themselves to a new location, as long as they have access ...

A healthcare CRM is customer relationship management software specifically designed for use in the healthcare or pharma industry. Doctor’s offices, clinics and hospitals use these specialized CRM ...

Microsoft Corp. said Tuesday it plans to introduce a Web-based version of its sales and marketing software in 2007 as it targets rivals like Salesforce.com , Oracle Corp. , and SAP AG in a ...