Amazon closing Fresh and Go stores
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Amazon's top grocery executive Jason Buechel told staff that the company needs to make more "deliberate choices" to win over customers.
The company announced in a blog post on Wednesday that it is shutting down both its grocery and automated grab-and-go convenience stores, Amazon Fresh and Amazon Go, marking the end of yet another failed experiment to crack brick-and-mortar retail.
The FTC says Amazon tricked customers into signing up for a Prime subscription and made it difficult to cancel. Check if you're eligible for a payout.
It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon processes returns and refunds.