Business intelligence (BI) tools merge data from marketing, finance and sales into one system to produce reports based on real values from the company’s CRM and sales data (including data on returns ...

Commentary - Early awareness enables quick action. Discovering issues before they become problems and being the first to know important information is always advantageous - especially when you can ...

Business intelligence (BI) systems play a pivotal role as the architects of change, crafting meaningful insights from the strands of raw information. These insights help steer decisions and sculpt the ...

LOS ANGELES — A recently implemented business intelligence project at Toyota Motors challenges a growing perception that IT organizations are no longer able to keep up with the BI demands of their ...

In 2008, Boston-area pizzeria Papa Gino’s was ready to go national — but its IT systems weren’t. The task of reviewing the company’s IT strategy fell to CIO Paul Valle, who determined that if the ...