MIAMI--(BUSINESS WIRE)--Customer relationship management (CRM) has matured in recent years, with CRM vendors seeking to differentiate themselves by delivering easy to use tools to deliver personalized ...

The customer is king in this hyper-competitive market. That means they deserve more than the best products or services. Building strong client relationships is also crucial for any business. Clients ...

Headquartered in San Francisco, Salesforce, Inc. (CRM) is the market leader in providing on-demand CRM software for sales, marketing, customer service, and custom application development. With a ...

SAN FRANCISCO--(BUSINESS WIRE)--SugarCRM, provider of the award-winning AI-driven CRM platform, has been named “Product of the Year” by Business Intelligence Group in the 2023 Sales and Marketing ...

“Data-Driven Thinking” is written by members of the media community and contains fresh ideas on the digital revolution in media. Today’s column is written by Mayur Gupta, senior vice president and ...

Rule No. 1: The customer rules. Rule No. 2: If you or your company isn’t as responsive as you should be to your customers, see Rule No. 1. Rule No. 3: If your company isn’t putting adequate effort ...