MIAMI--(BUSINESS WIRE)--Customer relationship management (CRM) has matured in recent years, with CRM vendors seeking to differentiate themselves by delivering easy to use tools to deliver personalized ...

When companies implement CRM technology, they often are so enthusiastic about the "customer" and "relationship" aspects of their new system that they overlook the full potential of the technology's ...

The business world is dynamic, and being a part of it means facing any challenge that arises therein, which commonly includes achieving successful sales processes. In doing this, you might consider ...

“Data-Driven Thinking” is written by members of the media community and contains fresh ideas on the digital revolution in media. Today’s column is written by Mayur Gupta, senior vice president and ...

Headquartered in San Francisco, Salesforce, Inc. (CRM) is the market leader in providing on-demand CRM software for sales, marketing, customer service, and custom application development. With a ...

SAN FRANCISCO--(BUSINESS WIRE)--SugarCRM, provider of the award-winning AI-driven CRM platform, has been named “Product of the Year” by Business Intelligence Group in the 2023 Sales and Marketing ...

Customer Relationship Management (CRM) software is a vital piece of tech that over 91% of businesses with 11 or more employees are already benefiting from. But, with such a wide range of sectors and ...

Rule No. 1: The customer rules. Rule No. 2: If you or your company isn’t as responsive as you should be to your customers, see Rule No. 1. Rule No. 3: If your company isn’t putting adequate effort ...