To go above and beyond, client service organizations should prioritize experience and quality of work in the long-term over churning through projects as quickly as possible. The Fast Company Executive ...

LOS ANGELES--(BUSINESS WIRE)--Boulevard (www.joinblvd.com), provider of the client experience platform purpose-built for appointment-based, self-care businesses, today announced a trio of new ...

A good client experience can be the dividing line between success and failure. In client service, building transparency and rapport with clients, who, for their part, want to work with a team that ...

SALT LAKE CITY--(BUSINESS WIRE)--Suralink, the leading client collaboration platform for accountants, today released its Inside the Client Experience report, an industry study examining how clients ...

Opinions expressed by Entrepreneur contributors are their own. In coaching, therapy, consulting and other types of service, delivering exceptional care and providing your expertise is only half the ...

A law firm is, at its core, a business that needs to prioritize growth, engagement and retention to survive and thrive. Yet many firms are still stuck in the past, with attitudes and practices that ...

When it comes to delivering on the client experience, Tom West said it should be "an elevated experience." As senior partner at Virgina-based Signature Estate & Investment Advisors and the head of an ...

For a moment, think about your favorite restaurant. If you frequent the location often, the waitstaff may know your name, your favorite dish and where you like to sit. All of these elements create an ...

AI is not just a tool; it's a partner in a firm's quest to excel, innovate, and connect. Now that law firms are successfully incorporating (or not) the benefits of artificial intelligence into ...

With the ubiquity of algorithmic interfaces across information, retail, and social media platforms, younger generations increasingly value—and expect—customized experiences. Research finds that 71% of ...

PHH Mortgage, a subsidiary of Onity Group Inc., has launched an AI assistant named LASI through its LoanSpan platform to improve client access to data and enhance the client experience. LASI helps ...