As enterprises rush to embrace Generative AI (GenAI), many quickly realize that technology isn’t the first hurdle, it’s the ...

Alan Ranger is the VP of Marketing at NiCE Cognigy, a global leader in AI-first customer service automation. Agentic AI is ...

Fragmented sessions distort insights. GA4 cross-domain tracking unifies data across brands and regions so marketers, analysts ...

Whereas large language models (LLMs) attracted consumers well before enterprise users, SaaS platforms are driving the use of embedded AI agents to improve employee experience and productivity. AI ...

A new TOR data leak site published by the Trinity of Chaos ransomware group unveils 39 firms’ data and threatens Salesforce ...

A hacker breaches Samsung customer support by exploiting an internal password that hadn't been changed in four years, despite it appearing in a database of compromised credentials. When he's not ...

AT&T customers impacted by 2024 data breaches have just 7 weeks left to file claims worth up to $7,500. Find out if you're ...

Last year, AT&T announced that the company experienced two data breaches. In the first one, account holders' Social Security ...