The rise of the Customer Engagement Platform is being driven by increased focus on privacy and consumer demand for higher quality interactions with the brands they intend to buy from. In the last few ...

CoSupport AI is officially launching its all-in-one AI platform for customer support. By combining autonomous support, enhanced agent productivity, and real-time business intelligence, CoSupport AI ...

NEW YORK, Jan. 27, 2021 /PRNewswire/ -- JetBlue (Nasdaq: JBLU) and ASAPP, Inc., the artificial intelligence research-driven company, today announced that JetBlue will use the ASAPP AI platform to ...

Toku Ltd. (Toku or the Company), a Singapore-incorporated customer experience (CX) technology company, today commenced ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

Plume Design, Inc. ("Plume"), the leader in intelligent services for ISPs serving connected homes and small businesses, today ...

SAN DIEGO--(BUSINESS WIRE)--Wrike, the most powerful work management platform, reports strong growth metrics and major milestones in the areas of year-over-year revenue, customer support, platform ...

The cloud-native, AI-enabled Amdocs (DOX) platform, in collaboration with Microsoft, modernizes PLDT's customer service, enabling faster service rollouts, end-to-end case management, and real-time ...

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Dixa, the Danish customer support platform promising more personalised customer support, has acquired Melbourne-based “knowledge management” SaaS Elevio to bolster its product and technology offerings ...

SAN FRANCISCO & SYDNEY--(BUSINESS WIRE)--Dovetail, the leading customer research platform, today announces it has closed $63 million USD in Series A financing led by Accel, with participation from ...

Austin, Nov. 21, 2025 (GLOBE NEWSWIRE) -- The global Customer Data Platform Market size was USD 4.36 billion in 2023 and is projected to grow to USD 57.81 billion by 2032 at a CAGR of 33.3% during the ...