"This launch redefines what AI can do for customer support. We've built a platform that enables automation at scale without compromising accuracy or experience," said Alex, CEO of CoSupport AI. One ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

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The $9.5 billion customer experience market saw major activity over the past few years. SAP acquired Qualtrics for $8 billion then took it public. Medallia went public. InMoment acquired MaritzCX.

The rise of the Customer Engagement Platform is being driven by increased focus on privacy and consumer demand for higher quality interactions with the brands they intend to buy from. In the last few ...

Toku Ltd. (Toku or the Company), a Singapore-incorporated customer experience (CX) technology company, today commenced ...

SAN DIEGO--(BUSINESS WIRE)--Wrike, the most powerful work management platform, reports strong growth metrics and major milestones in the areas of year-over-year revenue, customer support, platform ...

NEW YORK, Jan. 27, 2021 /PRNewswire/ -- JetBlue (Nasdaq: JBLU) and ASAPP, Inc., the artificial intelligence research-driven company, today announced that JetBlue will use the ASAPP AI platform to ...

SAN FRANCISCO & SYDNEY--(BUSINESS WIRE)--Dovetail, the leading customer research platform, today announces it has closed $63 million USD in Series A financing led by Accel, with participation from ...

Dixa, the Danish customer support platform promising more personalised customer support, has acquired Melbourne-based “knowledge management” SaaS Elevio to bolster its product and technology offerings ...