Liverpool City Council is in the midst of a huge overhaul of its customer experience offerings, aiming to redesign services to reflect residents’ needs and improve their relationship with the local ...

The move is just one portion of an overall roadmap which includes enabling people to perform identity verification with the country’s national digital ID.

When Marlene Johan-sing moved to San Miguel de Allende in Mexico, her phone bills became one of her biggest everyday expenses. Her children, brothers and lifelong friends — not to mention investment ...

Nikola Mrkšić is the CEO & Co-founder of PolyAI, a leading provider of enterprise-ready voice assistants built for customer support. Generation-Z (those born between 1995 and 2012) has been typecast ...