Feedback often fails not due to unclear messages, but because it threatens a person's identity, triggering defensiveness.

Focus on developing their strengths instead of pointing out their weaknesses. How does critical feedback affect your team’s success? Researchers Marcus Buckingham and Ashley Goodall argue that many ...

What is honest feedback? This is a question I have pondered many times. My career is focused on building surveys that can gather honest feedback. Recently, I looked at a dataset of over 100,000 ...

According to a survey of more than 65,000 employees, those who received feedback on their strengths had a turnover rate that was nearly 15% lower than those who didn’t receive feedback. Further, 9 out ...

Feedback is one of the most important ways teachers can improve student learning. But regardless of the quality of the feedback teachers give, it’s only useful if students use the guidance. New ...

Opinions expressed by Entrepreneur contributors are their own. Sometimes we lose sight of how vital morale is to a company’s success. Studies show that offices and businesses with high morale have ...

Most of us think of feedback as one-way communication. If I have feedback to give, then I will tell you to listen. Even the Business Dictionary defines feedback as a one-sided communication: "Feedback ...

People want feedback that helps them grow and improve. But how you deliver it matters, too. By Arianna Huffington Imagine a company where directness is prized above all else. Managers deliver blunt, ...

Experts say fear keeps us from sharing constructive feedback, but here’s how — and why — you should speak up anyway. By Melinda Wenner Moyer One thing I want to improve about myself is my ability to ...

As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive. Embracing customer ...