Smarsh has announced the development of an AI-powered Intelligent Agent, which it will begin selling as an add-on product to be fully integrated with its Enterprise Conduct Surveillance platform in ...

Customer service and support software firm Freshworks Inc. today announced the launch of “Freddy AI Agent,” a new artificial intelligent agent that improves the customer and employee experience.

SHENZHEN, China, Aug. 06, 2025 (GLOBE NEWSWIRE) -- Aurora Mobile Limited (JG) (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in China, ...

Announced at Domopalooza 2025, Domo Agent Catalyst delivers autonomous intelligence, combined with enterprise-grade security and governance, giving users the foundation to build their own agentic AI ...

In the mid-1980s, the hype around artificial intelligence entered what we know today as the second AI winter. This new plateau resulted from existing AI systems not meeting expectations, pessimism ...

Postman has launched AI Agent Builder, a new platform enabling developers to create and deploy intelligent agents through an integrated API and workflow solution. Postman has introduced the AI Agent ...

OpenAI’s Agent SDK is a comprehensive tool designed to assist the creation of intelligent, multi-agent systems powered by large language models (LLMs). It provides a robust framework for seamless ...

CXone Mpower highlighted for delivering true end-to-end workflow automation for customer service Aragon also acknowledged NICE’s global partner ecosystem as another strength. NICE’s partner ecosystem ...

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Salesforce executives at a recent press event painted a picture of an intelligent, informed virtual support agent that could dramatically alter how sales and service are conducted, signaling an ...

Ultatel, a business communications company, today launched Intelligent Voice AI Agent, an artificial intelligence-powered virtual assistant for handling routine business tasks. Integrated with Ultatel ...