Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

Microsoft releases new Dynamics 365 Contact Center routing controls, giving admins more precise control over consults and ...

LOS ANGELES, CA, UNITED STATES, January 22, 2026 /EINPresswire.com/ -- Truvio, a Microsoft-native software provider, ...

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Hitachi Energy is reinventing its Ellipse Enterprise Asset Management (EAM) with Microsoft Dynamics 365, Microsoft Fabric, Microsoft 365 Copilot, and Microsoft Foundry – into a unified solution to ...