Microsoft has come out with support for unified communications in a big way with its Live Communications Server portfolio. Traditional telephony suppliers, including Alcatel, Avaya, Cisco, Genesys, ...

For years, Microsoft Unified Support operated as the de facto model for enterprise IT—slow (or sluggish) , expensive, and often rigid by design. But a new generation of organizations is reassessing ...

As Microsoft Unified Support costs continue to climb, many organizations struggle to determine whether they’re truly getting value for their support spend. With complex pricing models, formula-based ...

Budget and IT workforce are invaluable resources for school districts, especially in small and rural communities. Increasingly complicated IT environments and aging workforces only make things harder.

Joining in Microsoft’s unified communications launch last week, NEC announced that it is enhancing its portfolio with new products and services along with further support for Microsoft’s unified ...

Microsoft Corp. is launching a qualification program for phones that are compatible with its unified communications products. On Monday, Microsoft will show off 15 phones made by a variety of vendors ...

NEW YORK — Microsoft Corp. and Nortel Networks Ltd. yesterday jointly announced a road map for delivering unified communications technologies as part of a development and marketing alliance they ...