Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles that ...

AI isn’t just another tool layer to plug into existing structures. It fundamentally changes how work should flow.

As organizations scale from co-pilots to fully autonomous digital colleagues, the challenge is building smarter operating ...

Why is a technology company so interested in the term “operating model?” Doesn’t sound very techy does it? It so happens that through all the years of global experience HPE has built in deploying and ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

The trust gap widens as artificial intelligence (AI) goes mainstream, according to research from Salesforce. Brands are turning to generative AI to boost efficiency while improving customer engagement ...

FRAMINGHAM, Mass.--(BUSINESS WIRE)--An organization's processes, assets, and even products have become a living ecosystem of communication, cognition, and collaboration due to the increasing ...

Great strategy with poor execution often leads nowhere. A company might lack certain key capabilities to execute the strategy. A constant swirl of revision may hold back decision making. Product or ...

One traditional company after another — manufacturers and service providers alike — is facing a vexing problem: Their business models have become so complex that it is harder and harder to generate ...