New AI capabilities in the Oracle Utilities Customer Platform help call centers better manage volume and quickly deliver smart, personalized assistance PHOENIX, May 6, 2025 /PRNewswire/ -- Innovate ...

NASHVILLE, Tenn., June 27, 2022 /PRNewswire/ -- Oracle Utilities Edge -- Oracle today announced Oracle Utilities Agent Service, a new cloud application specifically for utility customer service teams.

Gas South is leading the way in exploring with Oracle how to deploy AI capabilities best. "At Gas South, we are always looking for new ways to leverage data and automation to deliver better service, ...

DALLAS, March 25, 2025 /PRNewswire/ -- DISTRIBUTECH -- Oracle today announced new Oracle Utilities Network Management System (NMS) features to help control room operators and program managers manage ...

Oracle recognized for excellence in complex billing, commercial and industrial customer management, demand response, and innovative programs for limited-income consumers "Since our last report in 2016 ...

Today, utilities require solutions to help them leverage and gain visibility into the vast amount of data they have, including that from smart meter and smart grid deployments. To help meet those ...

Utility company Baltimore Gas & Electric (BGE) and Oracle are piloting a digital experience that’s seeking to help customers save on utility bills. Launched over the summer, the pilot is designed to ...

Oracle on Tuesday rolled out a series of new features to its cloud applications, including its supply chain management (SCM), human capital management (HCM), customer experience (CX) and enterprise ...

ATLANTA--(BUSINESS WIRE)--Triniti Consulting is pleased to announce the successful April 2021 implementation of Oracle Utilities Customer to Meter (C2M) at ALLETE Inc, whose regulated utilities, ...