Almost three years after starting the bargaining process with Microsoft, quality assurance workers at two Blizzard locations ...

Quality assurance workers at Blizzard in Albany, New York, and Austin, Texas, have overwhelmingly voted to ratify a ...

Quality assurance and quality control ensure that your products or services meet your customers' expectations. A quality assurance team conducts activities that validate quality requirements. This ...

Quality assurance means developing operational controls to ensure that the results match the desired outcomes. Customer service operations are designed to keep customers satisfied while protecting the ...

Our organization is committed to meet or exceed customer requirements in the areas of performance, quality, delivery, and cost. This includes a commitment to continually improve the effectiveness of ...

New AI-powered enhancements to Leaptree Optimize help organisations analyse interactions, spot quality trends, and ...

Over the last few months, I have heard various experienced and knowledgeable experts state (emphatically no less) totally contradictory opinions regarding quality assurance (QA), quality control (QC), ...

The number of companies across the world who issue some form of sustainability report continues to increase. However, even as organizations place more emphasis on improving reporting quality related ...

Automation is necessary, but it can bring an "automation paradox": Speed without insight may simply propagate errors faster ...

ROCK ISLAND ARSENAL, Ill. -- The Joint Munitions Command's Quality Assurance program enhances readiness and ensures ready and reliable ammunition is provided to the Joint Warfighter when needed. As ...