E-commerce returns management: Tips for transforming reverse logistics from cost center to customer loyalty driver The post-peak returns surge is inevitable. Every year, retailers and e-commerce ...

Online retail sales are here to stay. In the U.S. alone, sales will surpass $1 trillion this year and are expected to reach $1.6 trillion by 2027, according to a new Forrester report. But along with ...

For years, retailers have seen product returns as a headache, or just another cost of doing business. The logistics required for returns needs a different approach and mindset from that of regular ...

LONDON--(BUSINESS WIRE)--SpendEdge, a leading provider of procurement market intelligence solutions, has announced the completion of their latest article on the impact of reverse logistics on spend ...

The post-peak returns surge is inevitable. Every year, retailers and e-commerce brands brace for the January reckoning—when holiday returns flood warehouses, margins shrink, and balance sheets take a ...

Sometimes the cost of processing a return exceeds the item’s value. Green returns—allowing customers to keep low-value items while still receiving refunds—deliver a double win: reducing your reverse ...