Unified communications as a service (UCaaS) is a cloud-based communications platform that incorporates multiple communication capabilities on a single platform hosted by a cloud provider. The “as a ...

How to Run a UCaaS Migration Your Customers Won’t Notice Your email has been sent Plan ahead to minimize disruption and keep customers satisfied. A smooth UCaaS migration requires careful coordination ...

Unified Communication as a Service (UCaaS) is gaining ground as a prominent network standard, driven by the growth of the cloud business model as an affordable, scalable and easy-to-deploy unified ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced 1CX, a new Unified Communications as a Service (UCaaS) solution designed for rapid implementation and fast ROI. This new disruptive ...

New white-label platform analyzes 100% of customer conversations and delivers tasks, alerts, coaching, and executive ...

In the IDC MarketScape: Worldwide Communications Platform as a Service 2021 Vendor Assessment, the communications platform-as-a-service (CPaaS) industry was hailed for having “emerged from a turbulent ...

Unified Communication as a Service (UCaaS) is emerging as a leading network standard, fueled by the rise of the cloud business model. This model offers an affordable, scalable, and easily deployable ...

SAN JOSE, Calif., Sept. 26, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today announced it has been recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Unified ...

BELMONT, Calif.--(BUSINESS WIRE)--RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today ...

It has been decades since voice over IP networks (VoIP) turned voice on its head. As tech goes, telephony had a great run. Modern telephony was born on copper networks around the beginning of the 20th ...

Australian cloud communications provider Symbio has acquired Intrado Australia’s Cisco-focused cloud calling, contact centre and collaboration business to expand its footprint in the unified ...