Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. I think I've found customer relationship management software that ...

Of course the COVID-19 disease is serious and of course smart companies are taking all the necessary steps to ensure the safety of their employees and community. But work still needs to be done. Sales ...

Ask 10 small and midsize business (SMB) owners to define a customer relationship management (CRM) system, and you’re likely to get just as many different answers. Some use their CRM as a tool to ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM) today introduced the next generation of Einstein, its AI technology. Einstein now includes: Einstein Copilot: A new and trusted out-of-the-box ...

MORRISTOWN, N.J.--(BUSINESS WIRE)--QPharma, the leading provider of cloud-based compliance solutions, today unveiled Ti CRM®, a CRM for fast implementations. Ti CRM 2.0 is the next generation of ...

At a time when consumers can order their groceries, trade stocks and buy a car online, it's no surprise that the other side of the sales spectrum is moving online as well. Processing Content Sales and ...

Integrating CRM software with .NET applications is one of the best strategies for achieving quick and accurate data-driven decisions. However, here is where it gets challenging.

Colleges and universities, online course providers, and others in the education field use CRM systems to manage relationships with all of their customers (including students, alumni, parents, faculty, ...

Since the early days of CRM, the industry has faced a daunting challenge: The tools have been too expensive and difficult to customize. And as systems have become more capable and sophisticated, so ...