When you buy through links on our articles, Future and its syndication partners may earn a commission. Credit: Andriy Onufriyenko via Getty Images Many design disciplines focus on specific outputs – ...

Many design disciplines focus on specific outputs – an app, a website, a product or graphic communication. But people's experience of an organisation or brand usually involves more than an individual ...

Before Steampunk’s Lauren Maffeo became a service designer, she was a journalist covering the tech sector in London. Fast forward a few years later, and she’s returned to her writing roots with a book ...