Long before the Windows 10 Anniversary Update appeared, it was easy to see that Microsoft was putting more energy and effort into its troubleshooting tools. Here's a look at what's new (includes video ...

[This article was originally published in September 2015. It has been extensively revised and updated since then. The most recent revision was August 29, 2016.] In June 2016, a month before the free ...

Most Windows PCs have a single user account for everyday use. I recommend creating a second account that you can use for troubleshooting purposes. If your primary account is ever damaged, you can use ...

You should install the recent Windows 10 May 2019 update, if you haven’t already. The update has a cool new feature, Recommended Troubleshooting, that makes ...

Q: I’ve heard horror stories about the latest Windows 10 update. Is there a way to stop it from loading on my laptop? There have been widespread reports of major issues for certain laptops with the ...

Getting your Trinity Audio player ready... Q: I have a question re: Windows 10 Update Assistant. Windows tells me that I need to download the latest version of Windows 10. It says that I have version ...

When a Windows 10 machine experiences the dreaded blue screen of death (BSOD), the best course of action is to reimage the machine. However, while reimaging often solves the problem, it is rarely ...

Microsoft tried to make setup processes much easier with Windows 10 — including the infamous printer setup. Now that it’s automated, hooking up a printer in Windows shouldn’t pose a problem – ...

5. Use the SetupDiag tool to identify the cause Windows creates detailed log files each time it attempts an upgrade. Those logs aren't designed to be decoded by mere mortals, which is why Microsoft ...