As a process development engineer, Ryan Chan was used to trying to make incremental improvements to the development process in manufacturing. Those changes would improve efficiency by around one to ...

When asked, “Do you use work orders?”, equipment managers respond in frustration and talk about systems that are “too complicated,” “unnecessary,” or “just paperwork.” It is time to think seriously ...

When a driver pulls a truck into a service shop for a repair, scheduled or not, a service writer must bring together a lot of information before a work order can be generated. At the bare minimum, the ...