SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Nextiva, the leading unified customer experience management (UCXM) platform, today announced the launch of Nextiva Workforce Scheduling, an expansion of the company ...

AUSTIN, Texas--(BUSINESS WIRE)--Fourth, the leader in workforce and inventory management solutions to the restaurant, hotel, retail, and leisure industries, today announced its HotSchedules® solution ...

The partnership gives security operators a cleaner path to manage shifts, reduce admin work, and improve coverage. NEW ...

Legion Technologies, an innovator in workforce management, and Rebus, a real-time warehouse analytics and labor management ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...

MakeShift, a leading cloud-based workforce scheduling platform designed for complex, rules-driven workforces, today announc ...

It’s no secret that scheduling is a vital component of successful workforce management, but that doesn’t mean businesses have managed to get it right. In fact, many still struggle with ineffective ...

To see Legion's award-winning workforce management platform in action, book a meeting with Legion at NRF 2026, Booth #5257. To explore all Legion has to offer at NRF this year, go to ...

Workforce management software allows businesses to manage everything from payroll, benefits and human resources (HR) to recruiting, onboarding, performance and learning from one location. This helps ...

BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (RNG), a global leader in AI-powered business communications, today announced the acquisition of CommunityWFM, a cloud-based, AI-first contact ...

Aspect Software, a provider of consumer engagement, workforce optimization, and self-service omnichannel solutions, has integrated Aspect Workforce Management with Amazon Connect, bringing Amazon ...

RingCentral, Inc. (NYSE:RNG), a global leader in AI-powered business communications, today announced it has been named a Leader in the IDC MarketScape: Worldwide AI-Enabled Contact Center Workforce ...