The rise of cloud computing has transformed not only the way IT is managed, but also the class of services that can be delivered around almost any given product. By way of example of that phenomenon, ...

Sick of forgetting to order toner or cartridges for your company's printers and multifunction devices? Xerox has created a managed service that reminds smaller companies when its time to replenish ...

It’s not hard to imagine that in today’s market, your customer’s success is dependent on the speed and quality of the service provided by your company. This is the situation in the print market which ...

Xerox Corporation XRX recently announced the expansion of its Communication and Marketing Solutions portfolio in addition to enhancing its Document Transaction Processing Services. The Communication ...

NEW YORK, Feb. 27, 2024 (GLOBE NEWSWIRE) -- Verizon Business today announced Xerox Holdings Corporation (NASDAQ: XRX) is adopting Verizon’s Network as a Service (NaaS) Solutions framework to ...

Recently, the Service Council™ hosted a webinar with ServiceNow and Xerox titled “Service Experts: Moving to Best-in-Class Field Service KPIs and Metrics.” John Perry, VP of Global Delivery ...

The idea that there should be some unified approach to managing content makes a lot of sense from a conceptual perspective. But even in the age of the cloud, it’s proven challenging for most ...

Consumer Preferences Highlighted in the Growing Media, Telecom and Technology Sectors NORWALK, Conn.--(BUSINESS WIRE)--A new Xerox (NYSE:XRX) report, The State of Customer Service 2015, reveals that ...

ROCHESTER, N.Y.--(BUSINESS WIRE)--As a rule, Hall-of-Famers are rock stars or sports legends, but this week, Xerox Corporation (NYSE:XRX) became one for a different sort of success: customer service.