Q: I recently booked a room at a resort in Kauai through Booking.com. The online agency worked with a third party that handled the reservation, but it didn’t come through. As a result, I didn’t have a ...

I have a reservation with a hotel in Cancun, Mexico, through Booking.com. It is during high season, and I was concerned that the hotel might be full and that my reservation would not be honored. So I ...

DEAR TRAVEL TROUBLESHOOTER: I write to express my disappointment and distress with my recent experiences at Booking.com. I travel frequently, as do my wife and family. I always recommend Booking.com, ...

Q: I reserved a villa in Alicante, Spain, through Booking.com and paid in full. Three days before my trip, Booking.com canceled the reservation and offered little help in getting an alternative. I ...

Q: I reserved a villa in Alicante, Spain, through Booking.com and paid in full. Three days before my trip, Booking.com canceled the reservation and offered little help in getting an alternative. I ...

Booking.com has become one of the main go-to platforms for travelers looking for holiday accommodation deals, but also for services like car rentals and airline tickets. In fact, it is the most ...

More than ever before Booking.com customers are being targeted by scammers. Here's what you need to be wary of as travel season comes closer. Fabian Sommer/dpa "Your booking has not been fully ...