The company’s Zia AI assistant is being rolled out in new areas and now provides email ‘sentiment’ analysis to Zoho Desk. Zoho has added AI and analytics features to its CRM suite, part of a drive by ...

Zoho Desk Zoho's customer service software has been around since November 2016. More recently, the platform has achieved 45% year-over-year revenue growth for the past five years and serves more than ...

A new release of Zoho CRM adds AI, analytics and workflow automation to help unify the experience across sales and customer service Whatever size of business they're dealing with, today's customers ...

Zoho CRM has an impressive array of core capabilities. Features like lead and opportunity management, sales forecasting, and ...

The cloud software company is aiming to meet the changing customer service needs of consumers with its new blended conversations tool. SaaS provider Zoho has launched several new tools for Zoho Desk, ...

Zoho announced upgrades to its customer relationship management (CRM) application today that it hopes will push it into the enterprise space through the addition of features like territory management, ...

AUSTIN, Texas--(BUSINESS WIRE)--Zoho Corporation, a global technology company, today added deeper AI and work orchestration capabilities to its CX platform, all powered by Zia, Zoho’s in-house AI ...

Dubai, UAE – Zoho Corp, a leading global technology company, today introduced enhanced AI and work orchestration features to its customer experience (CX) platform, all powered by Zia, Zoho’s ...

Our research shows that Zoho CRM is better than Pipedrive with more features, customizability, and ease of use in our testing. In fact, our data showed that Zoho is the best CRM for small business, ...

Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...

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