Many of my clients who are looking for a customer relationship management system ask me: is there a specific offering that works with Gmail? To answer that question, you have to define what "works" ...

Zoho CRM's extensive lead generation, team collaboration, artificial intelligence (AI)-powered automation and analytics features, along with a vast list of available integrations, make it our pick for ...

Business management solutions provider Zoho announced that its customer relationship manager, previously only for sales teams, has been modified and enhanced with AI to now become the CRM for Everyone ...

If a business thinks of itself as customer-centric, then shouldn't customer relations be the responsibility of everyone throughout the company, not just the sales team? That's the philosophy behind ...

Investing in a CRM tool can be a big jump from managing customer information in worksheets and loose documents, but startups can greatly benefit from implementing this type of software. Top providers ...

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Zoho Corporation, a leading global technology company, on Thursday, June 6, announced early access to Zoho CRM for Everyone, a new set of industry-first capabilities aimed at democratising CRM to all ...

If you run or are starting a businesses, the best ingredient for success isn’t what accounting software you use, your hiring practices, or your office layout — it’s how you deal with your customers.