The company’s Zia AI assistant is being rolled out in new areas and now provides email ‘sentiment’ analysis to Zoho Desk. Zoho has added AI and analytics features to its CRM suite, part of a drive by ...

Zoho Corporation, a global technology company, today added deeper AI and work orchestration capabilities to its CX platform, all powered by Zia, Zoho’s in-house AI engine. These AI capabilities remove ...

The cloud software company is aiming to meet the changing customer service needs of consumers with its new blended conversations tool. SaaS provider Zoho has launched several new tools for Zoho Desk, ...

Zoho Desk Zoho's customer service software has been around since November 2016. More recently, the platform has achieved 45% year-over-year revenue growth for the past five years and serves more than ...

PLEASANTON, Calif. & BELMONT, Calif.--(BUSINESS WIRE)--Zoho and RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced the ...

Austin, Texas, Dec. 15, 2022 (GLOBE NEWSWIRE) -- Zoho Corporation, a leading global technology company, today launched new tools for Zoho Desk, the anchor application in the company's customer service ...

A new release of Zoho CRM adds AI, analytics and workflow automation to help unify the experience across sales and customer service Whatever size of business they're dealing with, today's customers ...

Zoho has added a customer support management application to its Web-hosted collaboration, communication, business, and office productivity suite for small and medium-sized businesses. Zoho Support is ...

Seattle, WA (PRWEB) - Zuper, provider of a productivity suite for intelligent field service management and customer engagement, today announced an expanded presence in the Zoho ecosystem including new ...

AUSTIN, Texas--(BUSINESS WIRE)--Today Zoho unveiled the next generation of Zoho One, the operating system for businesses that is designed to run an entire organization—from sales and marketing, ...