It's great to get a gift. What's even better? Exchanging that gift for one that fits better or something you actually wanted. As the annual holiday gift exchanges wind down, it's time for the second ...

Amazon.com Inc. customers are suddenly getting refunds for products they purchased and returned as far back as 2018, along with apologies from the online retailer after it discovered “unresolved” ...

Amazon is issuing refunds to some customers for returns sent back to the e-commerce giant, and some were returned years ago. The refunds are being offered after a "recent internal review" by Amazon ...

Amazon and FedEx reportedly weighed teaming up on returns last year. The companies engaged in talks early last year but didn’t ultimately emerge with a partnership in place, The Wall Street Journal ...

If your Prime Day purchase doesn't meet your standards, here's how to get a refund and return the item for free. Macy is a writer on the AI Team. She covers how AI is changing daily life and how to ...

The internet is awash with stories about Amazon closing shoppers' accounts for having too many product returns, and of other businesses denying returns, but when should you worry? There can be ...

We’ve all been there, making what feels like a hundred Amazon returns. While the process is usually straightforward, misplacing the QR code or not having it ready when you need it is a nightmare.